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This is a session for people who need new skills - or more confidence - when writing letters. It covers:

  • Understanding the reader
  • Structuring correspondence - letters, memos and email
  • Four templates for successful letters
  • Clear, succinct expression
  • Grammar clinic
  • Presenting attractive letters
  • Coaching and Workshops

Available as a workshop for up to six delegates, or as individual coaching. We can theme the session for particular styles of letters, such as dealing with complaints.

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