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This is a session for people who need new skills - or more confidence - when writing letters. It covers:

• Understanding the reader
• Structuring correspondence - letters, memos and email
• Four templates for successful letters
• Clear, succinct expression
• Grammar clinic
• Presenting attractive letters
• Coaching and Workshops

Available as a workshop for up to six delegates, or as individual coaching. We can theme the session for particular styles of letters, such as dealing with complaints.

Dyslexia in the Workplace Almost three million adults in the UK workforce suffer from dyslexia. Most people associate the condition with impaired reading skills, but in fact symptoms are more wide-ranging, including problems with maths, prioritising, absorbing and communicating information accurately and completing tasks in sequence. Adults with undiagnosed dyslexia have often developed sophisticated coping strategies, but can hit a wall when given autonomy over managing their day and their workload.

ARK now offers coaching support for dyslexia, including: dyslexia awareness for HR professionals; diagnostic testing; and coaching support for dyslexia sufferers and their line managers. We can help dyslexic people implement highly effective self-management action plans to reduce stress for themselves and their colleagues.