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Here we focus on a productive, rounded appraisal discussion, minimising fear, nerves and acrimony. This is suitable for managers and staff with all levels of experience. We cover:

• How to devise meaningful objectives
• Setting objectives for hard-to-measure behavioural changes
• Preparing the ground
• Thinking through the whole event
• Giving and receiving good news and bad news effectively
• Understanding the other person
• Resolving conflict
• Getting agreement to objectives
• Monitoring performance year-round

Can be a one- or half-day workshop, depending on range of topics to be covered. Some managers may prefer the privacy of one-to-one tuition, which will take 1 to 2 hours. We have helped companies devise entire appraisal schemes.

Dyslexia in the Workplace Almost three million adults in the UK workforce suffer from dyslexia. Most people associate the condition with impaired reading skills, but in fact symptoms are more wide-ranging, including problems with maths, prioritising, absorbing and communicating information accurately and completing tasks in sequence. Adults with undiagnosed dyslexia have often developed sophisticated coping strategies, but can hit a wall when given autonomy over managing their day and their workload.

ARK now offers coaching support for dyslexia, including: dyslexia awareness for HR professionals; diagnostic testing; and coaching support for dyslexia sufferers and their line managers. We can help dyslexic people implement highly effective self-management action plans to reduce stress for themselves and their colleagues.