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Here we focus on a productive, rounded appraisal discussion, minimising fear, nerves and acrimony. This is suitable for managers and staff with all levels of experience. We cover:

• How to devise meaningful objectives
• Setting objectives for hard-to-measure behavioural changes
• Preparing the ground
• Thinking through the whole event
• Giving and receiving good news and bad news effectively
• Understanding the other person
• Resolving conflict
• Getting agreement to objectives
• Monitoring performance year-round

Can be a one- or half-day workshop, depending on range of topics to be covered. Some managers may prefer the privacy of one-to-one tuition, which will take 1 to 2 hours. We have helped companies devise entire appraisal schemes.

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If you have to go on TV or radio, it can be a very intimidating prospect. We can help you relax and impress. For the latest news on our coaching for media appearances, click here